Terms & Conditions
Last updated: July 4, 2026
1. Acceptance of Terms
By accessing this website or engaging PT. Triwalana Sagala Pro ("Sagala Pro") for any service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Our Services
Sagala Pro provides aviation-related consulting and operational services, including aircraft and helicopter acquisition, aerial fire-fighting consultancy and operation, heavy and outsized cargo transport, and private jet charters. All services are subject to a separate service agreement, availability, and applicable aviation regulations.
3. Quotes and Bookings
Quotes provided through our website or by our team are estimates and are not binding until confirmed in a formal agreement. Final pricing, availability, and scheduling are subject to confirmation by our operations team.
4. Safety and Compliance
All flight operations are conducted in accordance with applicable aviation safety regulations. Sagala Pro reserves the right to delay, reschedule, or cancel any mission where safety conditions, weather, or regulatory requirements are not met.
5. Limitation of Liability
Sagala Pro will make every reasonable effort to deliver services as agreed. To the extent permitted by law, Sagala Pro is not liable for indirect or consequential losses arising from delays, cancellations, or circumstances beyond our reasonable control.
6. Intellectual Property
All content on this website, including text, images, and logos, is the property of Sagala Pro and may not be reproduced or used without prior written consent.
7. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes arising from these terms shall be resolved in accordance with Indonesian law.
8. Contact Us
For questions regarding these Terms and Conditions, please contact us at office@sagalapro.com or +62 819-3262-2182.